Accessibility.

Dewze is committed to making dewze.com accessible to all customers, including those with visual, hearing, motor or cognitive disabilities. We work to meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA across the storefront.

What we do

• Semantic HTML with proper headings, landmarks and labels.
• Alt text on every product and editorial image.
• Keyboard navigation throughout the site and checkout.
• Color contrast tested against WCAG AA minimums.
• Visible focus states on all interactive elements.
• Screen-reader-tested order placement (VoiceOver on macOS and iOS, NVDA on Windows).
• Captions on any video content we publish.

Where we still have work

Accessibility is ongoing. If you encounter a page or component that does not work for you, please tell us. We treat accessibility bugs as customer-impacting issues and prioritize them accordingly.

How to report an issue

Email [email protected] with:

• The page or feature that did not work.
• What you were trying to do.
• The assistive technology you were using, if any (screen reader, voice control, switch device).

We respond within 2 business days and aim to ship a fix within 30 days, faster for issues blocking purchase or account access.

Third-party content

Some embedded content (Stripe Checkout iframe, fulfillment-partner tracking links) is hosted by third parties. We test those integrations for accessibility but the underlying experience is controlled by the vendor. If a third-party tool is creating an accessibility barrier, contact us and we will work with the vendor or replace the integration.

Need help placing an order?

Email [email protected] or call us. A human will help you complete an order over email or phone if the site is not working for you.

Contact

[email protected]

Postal mail: Fawz Holding LLC dba Dewze, 30 N Gould St, STE 49028, Sheridan, WY 82801, USA.